Support policy
Dedicated support is available to regular contributors, sponsors, and companies that have subscribed to a custom support contract.
Support requests can be submitted on GitHub or, depending on the selected sponsorship tier, privately by email at contact@openiddict.com.
Support is offered only for the latest stable version of OpenIddict. There are, however, two exceptions to this policy:
- ABP Framework users receive patches for OpenIddict for as long as ABP Framework itself is supported by Volosoft (typically one year after the release of a major ABP version), whether they have a commercial ABP license or simply use the free packages:
| OpenIddict branch | ABP Framework branch | End of support date |
|---|---|---|
| 6.x | 9.x | November 2026 |
| 7.x (current) | 10.x | November 2027 |
- OpenIddict sponsors receive extended support depending on the selected sponsorship tier:
- Tier 6 sponsors get full support for the previous version 1 month after the release of a new major version.
- Tier 7 sponsors get full support for the previous version 6 months after the release of a new major version.
- Tier 8 sponsors get full support for the previous version 12 months after the release of a new major version.
- Tier 9 sponsors get full support for the previous version 24 months after the release of a new major version.
| OpenIddict branch | Sponsorship tier | End of support date |
|---|---|---|
| 5.x | Tier 6 | January 17, 2025 |
| 5.x | Tier 7 | June 17, 2025 |
| 5.x | Tier 8 | December 17, 2025 |
| 5.x | Tier 9 | December 17, 2026 |
| 6.x | Tier 6 | August 7, 2025 |
| 6.x | Tier 7 | January 7, 2026 |
| 6.x | Tier 8 | July 7, 2026 |
| 6.x | Tier 9 | July 7, 2027 |
| 7.x (current) | Any | Currently supported |
NOTE
For more information about the different tiers and the benefits they offer, visit GitHub Sponsors. You can also reach out to contact@openiddict.com to discuss support contract options.